Humber Bay Pharmacy is Ontario's premier destination for hazardous non-sterile compounding. We operate a certified Level C compounding facility with an approved containment hood CPEC) and negative pressure room that meets all Ontario College of Pharmacists OCP) and NAPRA Model Standards. Our specialized lab is designed specifically for safe handling of hazardous drugs, including chemotherapy agents, hormone preparations, and other high-risk medications that require expert handling.
Absolutely! We specialize in custom pain management compounds including topical creams, gels, and oral preparations. Our pharmacists can create personalized pain relief formulations that combine multiple active ingredients, adjust strengths to your specific needs, and eliminate ingredients you're allergic to. All pain medications are compounded in our certified hazardous compounding facility following strict OCP guidelines.
Yes, we compound APNO for breastfeeding mothers. Our pharmacists prepare this specialized nipple cream using the highest quality ingredients in our certified compounding lab. We follow the original Dr. Jack Newman formula and can customize the strength based on your healthcare provider's prescription. Each batch is prepared fresh and includes proper labelling with beyond use dating.
We compound a wide range of non-sterile preparations including:
* Topical creams and ointments (pain relief, dermatological conditions)* Oral suspensions and solutions (pediatric and geriatric formulations)* Capsules and tablets (custom dosage strengths)* Suppositories and pessaries (rectal and vaginal preparations)* Hormone replacement therapies (bio-identical hormones)* Veterinary medications (for pets and animals)* Hazardous drug preparations (chemotherapy, immunosuppressants)* Flavored medications (making medicine taste better for children)
In Ontario, compounding can only be performed by licensed pharmacists and certified pharmacy technicians who are in good standing with the Ontario College of Pharmacists OCP. At Humber Bay Pharmacy, all our compounding is supervised by experienced pharmacists who have specialized training in hazardous drug handling and follow strict competency requirements set by the OCP.
Personalized medicine offers numerous advantages:* Custom dosage strengths not commercially available* Allergen-free formulations for patients with sensitivities* Alternative dosage forms (cream instead of pills, for example)* Combination therapies in a single preparation* Flavoring options to improve compliance* Preservative-free formulations when needed* Discontinued medication recreation when commercial products are unavailable
Safety is our top priority. Our facility exceeds OCP requirements with:* Negative pressure compounding room to prevent contamination
Certified containment hood (C-PEC) with external HEPA filtration* Double HEPA filtration system for air quality control
* Specialized hazardous waste disposal procedures* Personal protective equipment protocols for all staff* Environmental monitoring and regular testing* Decontamination procedures following each compounding session
* Dedicated negative pressure room with external ventilation
Certified containment hood (C-PEC) for personnel protection* Specialized cleaning and decontamination protocols* Proper personal protective equipment (PPE)* Environmental monitoring and testing* Segregated waste disposal systems* Staff training and competency validation
Ontario has strict requirements for pharmacy compounding:
Licensed pharmacist supervision for all compounding activities,
Compliance with NAPRA Model Standards for Non-Sterile Preparations, Risk assessment for each compounded preparation , Master formulation records for all compounds, Beyond-use date assignment based on stability data, Quality assurance and documentation requirements, Regular facility inspections by the OCP
We maintain rigorous quality standards through:
Risk assessments for every compounded preparation
Master formulation records with validated procedures
In-process quality checks during compounding
Final verification before dispensing
Environmental monitoring of compounding areas
Regular equipment calibration and maintenance
Staff competency assessments and ongoing training
Documentation of all compounding activities
Our streamlined process ensures quality and safety:
1. Prescription assessment by our pharmacist
2. Clinical review for appropriateness and safety
3. Formula verification or development if needed
4. Ingredient quality verification and sourcing
5. Risk assessment and facility preparation
6. Compounding in appropriate environment
7. Quality control checks and verification
8. Labeling with proper instructions and beyond-use date
9. Patient counseling and education
10. Documentation and record keeping
Turnaround times vary depending on complexity:
Simple preparations: Same day or next business day
Complex compounds: 2-3 business days
Hazardous preparations: 2-5 business days due to safety protocols Custom formulations: 3-7 days for research and development
Rush orders: Available for urgent needs (additional fees may apply)
Patient safety is paramount. If you experience any adverse reaction:
1. Stop taking the medication immediately
2. Contact your healthcare provider or seek emergency care if severe 3. Call our pharmacy to report the reaction
4. Document the reaction for future reference
5. We'll work with your doctor to reformulate without the problematic ingredient
Beyond-use dates are assigned based on:
Stability data from published literature
Storage conditions and container type
Formulation complexity and ingredients used
NAPRA Model Standards guidelines
USP chapters and stability references
Sterility requirements for specific preparations
Yes! We provide veterinary compounding services including:
Flavored medications to improve palatability
Custom dosage forms appropriate for different animals
Transdermal gels for easy administration
Combination therapies as prescribed by veterinarians
Discontinued veterinary medications recreation
All veterinary compounds require prescription from licensed veterinarian
Absolutely! We specialize in bio-identical hormone replacement including:
Custom hormone combinations (estrogen, progesterone, testosterone) Multiple dosage forms (creams, gels, capsules, suppositories)
Personalized dosing based on lab results
Saliva or blood testing coordination with healthcare providers
Hormone balancing for men and women
All hormone therapy requires prescription and monitoring by qualified healthcare provider
Yes! We offer pediatric compounding services:
Child-friendly flavors (bubble gum, cherry, vanilla, etc.)
Age-appropriate dosage forms (liquids, gummies, topical preparations) Custom concentrations for accurate pediatric dosing
Allergen-free formulations for sensitive children
Sugar-free options for diabetic children
Easy-to-administer forms for parents and caregivers
In many cases, yes! When commercial medications are discontinued:
We can often recreate the formulation using available ingredients
Work with your doctor to find suitable alternatives
Source raw materials from licensed suppliers
Maintain similar bioavailability when possible
Note: Some complex medications may not be reproducible
A central fill pharmacy is a specialized facility that prepares compounded medications for multiple pharmacy locations. Central fill allows smaller pharmacies to offer compounding services without investing in specialized equipment and training. The process involves:
* Prescription transfer from originating pharmacy
* Preparation at central facility
* Quality control and verification
* Delivery back to originating pharmacy
* Patient counseling at originating location
Yes, formal agreements are required under Ontario's Centralized Prescription Processing regulations. These agreements must specify:
* Roles and responsibilities of each party
* Quality control procedures and standards
* Documentation requirements and record keeping
* Patient confidentiality protections
* Liability and insurance arrangements
* Emergency procedures and communication protocols
Here's a typical scenario:
1. Patient brings prescription to local pharmacy
2. Local pharmacy determines compounding is needed
3. Prescription details sent to Humber Bay Pharmacy (central fill)
4. We prepare the compound in our certified facility
5. Quality control and verification completed
6. Medication delivered to local pharmacy
7. Patient counselled and receives medication at local pharmacy
8. Both pharmacies maintain required documentation
Our central fill services include:
* Non-sterile compounding for multiple pharmacy partners
* Hazardous drug preparations requiring specialized facilities
* Quality assurance and documentation
* Same-day delivery for urgent preparations
* Technical support and consultation
* Regulatory compliance assistance
* Staff training and education
Partnership advantages include:
* Access to specialized equipment and certified facilities
* Experienced compounding pharmacists and technicians
* Cost savings compared to in-house compounding setup
* Regulatory compliance assurance
* Quality control and standardized procedures
* Expanded service offerings for your patients
* Risk management and liability sharing
We're a full-service pharmacy offering:
* Prescription dispensing and refills
* Medication reviews and therapy management
* Vaccinations and immunizations
* Travel health consultations and vaccines
* Blood pressure monitoring and health screenings
* Medication synchronization services
* Compliance packaging for multiple medications
* Health and wellness products
* Nutritional counselling and supplements
Yes! Our comprehensive medication review includes:
* Complete medication history assessment
* Drug interaction screening and identification
* Duplicate therapy identification
* Cost-effectiveness analysis and alternatives
* Adherence assessment and improvement strategies
* Side effect evaluation and management recommendations
* Collaboration with physicians for optimization
Absolutely! A licensed pharmacist is always available during operating hours to:
* Answer medication questions and provide consultation
* Conduct medication reviews and assessments
* Provide clinical advice and recommendations
* Handle prescription transfers and renewals
* Oversee compounding operations and quality control
* Manage vaccination services and health screenings
Yes! We provide confidential consultations for:
* Medication counselling and education
* Health condition management and monitoring
* Drug interaction assessments and recommendations
* Side effect management and alternatives
* Adherence strategies and support
* Travel health planning and vaccinations
* Consultations can be by appointment or walk-in basis
Yes! We provide complimentary local delivery for:
All prescription medications including compounded preparations Local area coverage within reasonable distance
* Scheduled delivery routes for regular medications
* Rush delivery available for urgent needs
* Temperature-controlled transport for sensitive medications
* Secure packaging and handling procedures
While we don't have a traditional drive-thru, we offer curbside service:
Call when you arrive and we'll bring your medication to your vehicle Convenient for busy schedules or mobility limitations
Safe during illness or inclement weather
Payment processing at your vehicle
Consultation available through the car window if needed
Yes! Our digital services include:
Online prescription refill requests through our website
* Email notifications when prescriptions are ready
* Text message alerts for pickup reminders
* Online ordering for over-the-counter products
* Digital prescription transfers from other pharmacies
* Secure patient portal for medication history
Absolutely! Our adherence support includes:
Compliance packaging organizing medications by day and time Medication synchronization aligning refill dates
Bubble packaging for easy daily management
Pill organizers and dispensing aids
Medication calendars and tracking tools
Free service for eligible patients
We're open extended hours for your convenience:
Monday & Thursday: 9AM until 8 PM
Regular weekdays: 9 AM to 6 PM
Saturday: 910 AM to 2 PM
Sunday: Closed
Holiday hours: Posted on website and door
Emergency services: Available for urgent compounding needs
Yes! We work with most insurance providers including:
Private insurance plans from major carriers
Government plans (ODB, OHIP+, etc.)
Employee benefit plans and group coverage
Workers' compensation claims
Veterans Affairs coverage
Third-party billing direct to insurers when possible
We accept multiple payment options:
Credit cards (Visa, MasterCard, American Express) Debit cards and Interac
Electronic transfers (e-transfer)
Cash payments
Insurance direct billing when available
Payment plans for expensive medications (case by case)
Yes! We provide various savings opportunities:
* Competitive pricing on all medications
* Generic substitution when appropriate and approved Senior discounts on select products
* Professional discounts for healthcare workers
* Seasonal promotions on health and wellness products
Pricing varies based on several factors:
Complexity of formulation and preparation time
Cost of raw materials and active ingredients
Quantity prepared and container requirements
Special handling requirements (hazardous drugs) Insurance coverage and patient responsibility
We provide cost estimates before preparation when possible
Yes! We provide safe disposal services for:
Expired medications and outdated prescriptions
Unused controlled substances requiring secure disposal
Hazardous medications (chemotherapy, hormones)
Sharps and needles from injection medications
Environmental protection through proper disposal methods
Free service for all patients
We maintain strict privacy protection:
PIPEDA compliance for personal information handling
Secure computer systems with access controls
Confidential consultation areas for sensitive discussions Staff training on privacy requirements
Secure disposal of confidential documents
Patient consent for information sharing
We exceed all regulatory requirements:
Ontario College of Pharmacists standards and regulations NAPRA Model Standards for non-sterile compounding
National Association of Pharmacy Regulatory Authorities guidelines Health Canada good manufacturing practices
USP chapters for compounding standards
ISO quality management principles
Our continuous improvement includes:
Regular continuing education for all staff
Professional development courses and certifications
Industry conference attendance and networking
Literature review and research monitoring
Peer consultation with other compounding experts
Equipment updates and technology advancement
Yes! We participate in:
OCP accreditation programs and inspections
Third-party audits and assessments
Quality improvement initiatives and benchmarking
Patient safety reporting and analysis
Adverse event documentation and investigation
Continuous quality improvement processes
Transferring is easy:
1. Call us with your current pharmacy information
2. Provide consent for prescription transfer
3. We handle all communication with your previous pharmacy
4. Review medications with our pharmacist
5. Set up delivery or pickup preferences
6. Receive personalized service from day one
